Limited time only! Save 18% off your order! Use Big18 code at checkout! Free Shipping on orders of $75 or more!
Limited time only! Save 18% off your order! Use Big18 code at checkout! Free Shipping on orders of $75 or more!
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VIP Scent Club

Welcome to our monthly Scent club!  To get started, simply shop your products as normal. Under each product, you will be given the option to make a one-time purchase or subscribe and save at a 15% discount!  Simply choose the SUBSCRIBE option, then choose the size and quantity of each product you’re purchasing. You must choose a minimum of three candles to be able to check out with your subscription discount and free shipping. As a bonus, we will include a free 8 oz MYSTERY candle in your first shipment!

Subscriptions are automatically renewed each month, and your candles will be automatically delivered after each successful renewal. The system will automatically charge your credit card each month and you will get the products to your doorstep each month.  

Can I pause or cancel a subscription?

Yes, of course. You can pause or cancel your subscription after six monthly shipments in your customer portal, as seen in the screenshot below. The customer portal can be accessed through the magic link you receive in the email that will be sent to you when you place your initial subscription order. You can also access your subscriptions if you create an account in your shop.


Screenshot of cancellation the subscription.

How can I skip or reschedule a charge?

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

 

Can I add to or change products in my subscription?

Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.

 

What happens if the payment can't be processed?

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.

Simply click the link below to get started on your candle club order:

                           mamjams.com/collections/all

Happy Shopping!